Master’s degree in Business Management (Vicenza)

Course partially running (all years except the first)

Sustainability Management and Reporting

Course code
Name of lecturer
Silvia Cantele
Silvia Cantele
Number of ECTS credits allocated
Academic sector
Language of instruction
primo semestre magistrali dal Sep 30, 2019 al Dec 20, 2019.

Lesson timetable

Go to lesson schedule

Learning outcomes

The course aims to give to the students the knowledge of corporate sustainability (economic, social and environmental) and social responsibility topics, and the capability to implement the main management and reporting tools presently available, in a context of stakeholder engagement.
In reply to sustainable development, organisations are asked to change their business models and to enlarge the boundaries of their reports, in compliance to recent institutional and regulation changes (sustainable development goals (SDGs and non-financial reporting mandatory requirements).
At the end of learning process, students will know and be able to implement models and tools to plan, manage, control and report sustainability issues in different organisational contexts.


The system of firm-stakeholder relationship.
The strategic approach to corporate social responsibility
The social strategies: formulation and implementation
The measurement of social and environmental performance: the Stakeholder Scorecard
Non-financial reporting: social, sustainability and integrated reporting
Social auditing and certifications.
The main standards of CSR and sustainability management and reporting:
- UN initiatives: Global Compact and Sustainable Development Goals (SDGs)
- OECD guidelines for multinational enterprises
- SA 8000
- ISO 26000
- AA 1000
IIRC (integrated reporting)
Analysis of some social/sustainability reports

Cantele S., La Stakeholder Scorecard. Dalla formulazione delle strategie alla misurazione delle performance sociali, Giappichelli, Torino, 2006

Further materials will be available on the e-learning platform.

During the whole academic year the professor will be available to meet students following the timetable displayed and continuously updated in her webpages (without need to prior reservation).
The content of books, lessons and materials used during the lessons is adherent to the course program.
The program and the materials are the same for students attending o not attending the lessons.

Reference books
Author Title Publisher Year ISBN Note
Cantele S. La Stakeholder Scorecard. Dalla formulazione delle strategie alla misurazione delle performance sociali Giappichelli 2006

Assessment methods and criteria

The examination is written, and is composed by some open questions on the course's program, aimed at assessing the level of acquired knowledge on the course topics and the student's ability to put into relationship the different tools and standard models studied with the different purposes of CSR management and stakeholder engagement: strategy formulation, planning, process management, reporting and auditing.
The final mark is expressed in thirtieths and is the sum of achieved scoring in the different questions; the questions are five: three are wider (maximum score 8) while two are more concise (maximum score 3).

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